5

Very friendly staff! They work quickly but are thorough, and explain everything clearly.

5

Great service and great people!

Thank you Kayla!

- Pella Car Care
4

Excellent friendly service.

5

Very pleased with the immediate service and thoroughness.

I'm glad we were able to help. Unfortunately emergencies happen while traveling and it's really nice to find professional help in a timely manner. Thanks again.

- Pella Car Care
5

Jay gave me straight honest answers regarding the repairs and maintenance on my vehicle!

I'm glad Jay was able to help. He's really good at explaining what needs to be done on your vehicle in such a way that you have a good understanding of your vehicle's needs.

- Pella Car Care
5

Awesome repair shop! Trustworthy and honest! They find what is really the issue even if what you thought it might be would have made them far more money. Worth whatever drive it may require!

Thank you for the kind words.

- Pella Car Care
5

Rear brakes were really bad, I was kind of stranded at work but Pella Car Care was able to get the car in and looked at and repaired the next day as discussed. The car was ready and the cost was as quoted. Other work was noted as needed but I was not pressured to have work done and was well informed about the repairs needed and know I can return when we want to have the work done and as quoted. Everyone was very polite, professional and helpful.

Thank-you for your kind words! We believe it is our professional obligation to our customers to quote accurate estimates. Also, it is our obligation to let you know the condition of your car after our inspections. Pressure to do more than you are comfortable with won't happen here.

- Pella Car Care
5

Always good service

Thank you. We value your loyalty and strive to continue giving you good service.

- Pella Car Care
5

I was very please about a number of things. First off they got me in very quickly around a holiday. Second they had it diagnosed quickly. Third, they got the parts in and fixed quickly. I couldn't have asked for a quicker response considering the issue and timing around the holiday.

I'm glad we were able it take care of your concerns in a timely manner.

- Pella Car Care
5

The people who work there are so nice, and they spoke to me in a way that allowed me to understand what needed to be done with my car, and how they were going to fix the problems.

Our aim is to make coming to Pella Car Care a pleasant experience. We also want you to understand the repairs we are recommending and why they are important. Thanks for allowing us to help.

- Pella Car Care
Pella Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Pella Car Care (641) 628-9223 if you have any issues in accessing any area of our website.