Pella & Marion County Auto Repair

Excellent Service Good diagnosis and advice.

I am impressed by Jeff already and he hasn't even looked at the car yet. My son is away from home, Atlanta Ga, attending school at William Penn. He has a check engine light on and his temp gauge is going straight to hot. As you can imagine, I am a nervous wreck being 17 hours away. Jeff, took control of the situation and has already eased my mind. He seemed to understand the fear I had and has reassured me he would take care of my son's car. For a parent who cannot be there to help or fix a problem, it was OUTSTANDING to hear a calm and friendly voice, who was willing to take control of the situation for me. That reassurance was worth it's weight in gold!!!

They got me in right away and this is important since m family only has one car! They were very professional and explained what might be needed on my car in the future and how to maintain it well. Even offered me a ride to McDonalds while I waited! Great job!

As always, thank you for taking such great care of our vehicles!

Great customer service and fast work!

Good service, good price, well done

Great courtious service! Best car service center I know of. A great place to do business. Thanks for being such a shining star in service.

Very prompt response after I assisted GEICO with phone numbers of Pella auto repair businesses. Apparently you do not accept direct payment from GEICO - so she didn't have your phone number in her roadside assistance system. That's the only thing that would have helped expedite my service more quickly. The service attendant was great, he got me on the road in just minutes! Thanks for your service!

The team at Pella Car Care carefully explained what service needed to be done and why. They were very upfront and honest (even telling me what did not need to be done and why). They even gave a loaner car to use until the next day when work was completed. I would highly recommend Pella Car Care.

Very diligent and attentive customer service.