5

Brought my 2014 Grand Caravan to Pella Car Care after the exceptional Customer service my daughter received. It was worth the 3 hour drive knowing I would get honest feedback and results. Scheduled to have all brakes and rotors replaced. Turned out, I only needed the rear replaced. Shocking since I had all original brake pads, etc and 249,000 miles on them. They addressed all my concerns and in a timely fashion. Also, they emailed me an estimate, sight unseen, in advance and it was spot on. I will keep going back. Thank you to Brice for your time and awesome team!

I'm glad you and your daughter's experiences here have been good. Perhaps we will have the pleasure to seeing you again.

- Pella Car Care
5

I appreciate the text message/phone call regarding the status of concerns we had discussed earlier. Thank you.

Good communication is very important. I'm glad you find our communication helpful.

- Pella Car Care
5

Thanks for the prompt service and picking up and dropping off my vehicle. --Ryan

Happy to be able to help.

- Pella Car Care
5

PCCare did a great job repairing my Vette. They responded the next day and cost was very reasonable.

Glad we could get things handled promptly for you. Thank you for choosing us.

- Pella Car Care
5

Great fast service!

Thank you for choosing us!

- Pella Car Care
5

Great personal interaction and care for our cars.

5

I work in the Pella area and they are very accommodating and will pick up my car while I’m at work and have it returned before I’m finished with my day.

It is nice that we are able to pick up your vehicle. Takes away some of the stress in the morning.

- Pella Car Care
4

Very professional staff and very experienced technicians I’ve been here for multiple times and always come away satisfied with the quality of work performed

We are grateful that you have continued to choose us for your vehicle needs. Thank you for the great review.

- Pella Car Care
5

The customer service is exceptional. The ease of the process is wonderful and allows me to get my oil changed without disrupting my schedule or work day.

We are all busy and our goal is to make dropping off your vehicle with us seamless.

- Pella Car Care
5

Always fast and friendly service.

Thank you.

- Pella Car Care
Pella Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Pella Car Care (641) 628-9223 if you have any issues in accessing any area of our website.