5

Was in the area for a visit, and had a couple bolts break on the exhaust system of our truck creating a lot of noise. We were heading home out of state and took a chance we could get it fixed here. Long story short, in 50 minutes, we were back on the road with a quiet truck! These guys are legends! Unbelievable customer service! Literally went out of their way to help us out. Don’t hesitate to go here!

5

NA

5

Always very professional and courteous staff. Always honest straightforward about details. Always willing to help out with additional transportation to and from if needed. Top notch always!!!

5

Excellent service

We appreciate that you chose us!

- Pella Car Care
5

It is rare to find a reliable, affordable and honest mechanic these days. Look no further! I've already been telling friends about the service I received. Repair costs were reasonable and timely (front ball bearings, transmission flush and oil change). They texted me a report of the things they found and all that they inspected which I appreciated. They even noticed that my heater blower fan was "a bit noisy". That impressed me quite a bit because it gave value to the rest of the vehicle inspection report. The only way they would have known that would have been to be in the vehicle and to run the heater. Again, not a problem that I brought the car in for. That told me they thoroughly looked over the car, brought it to my attention and certainly didn't try to convince me to make a repair that wasn't needed, just wanted me to know they found it (unnecessary on a Honda with 280K and it still blows hot air). I will be bringing all of my cars here from now on as 1)I don't have the time to repair them myself like I used to and 2)I know I can trust them to do the job right, only do what is required 3)not over charge for it 4)Get the job done in a timely fashion 5)Were so kind and pleasant to work with! This is what a small business should be all about! Thanks Pella Car Car and thanks for the thank you card you sent after the fact with a $10 discount for future work! I was going to be a future and repeat customer anyway but that was a little extra icing on the cake.

We are so glad you chose us! Thank you for the amazing feedback. We look forward to serving you again.

- Pella Car Care
5

Did a great job of diagnosing problems and offering solution options

We appreciate the many years of trust you have placed in us.

- Pella Car Care
5

Appreciated getting a ride to work while repairs were being done

5

Excellent care and service. Very quick turn around

5

Fast, convenient and courteous service

5

Thorough and quick service. Everyone is always willing to help and keep you informed on the progress of our service.

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